If you receive a defective or damaged product, please fill in the “return form” on the front of the invoice and send it back to us free of charge by our contracted courier company along with the agreement code within 14 days.
Cargo Agreement Code: 438012967
Cargo Company: Yurtici Kargo
Once we receive the returned product, we will notify you. The payment will be refunded to you within 14 days from the day we receive the returned product. You will receive a notification mail regarding your refund process.